ai for wholesale · B2B ops demand
Wholesale AI for the trade desk and the repeat order.
Customers order the same lines in slightly different emails. That is an agent, not a new ERP.
Where the hours go today
- Reps typing yesterday’s phone orders at 7am
- Trade customers asking about the wrong SKU
- Invoices and claims unmatched
- New-account forms bouncing around
What we actually build
- Email/WhatsApp order to ERP fields for review
- Published-stock FAQ for trade customers
- New-account qualification
- Invoice and claim matching
Typical stack
Cin7, Unleashed, MYOB Advanced, NetSuite, Xero, Microsoft 365.
What we will not automate
No automatic dispatch of an order the agent merely guessed.
Questions from this industry
Small specialist wholesalers?
Yes. Start with email order capture.
Field reps?
Order capture from voice notes plus CRM update.
Related
If this reads like your week, start there.
One process. Fixed scope. Australia-wide.