community housing AI · Provider admin
Housing-provider AI for repairs, arrears tone and tenant FAQ.
Same bones as property management, with a different duty of care.
Where the hours go today
- Repeatable admin living in inboxes
- Inconsistent answers across the team
- After-hours leakage
- Documents nobody can find when it matters
What we actually build
- Repairs receptionist + arrears drafts a human sends
- Document or knowledge assistant on approved material
- Handover and training
- On-prem LLM PC where the corpus cannot travel
Typical stack
Housing systems, Microsoft 365, Xero.
What we will not automate
No eviction notice sent by a model.
Questions
Where do we start?
One process, one owner, one success number. Usually a diagnostic or a receptionist / on-prem box.
Can data stay on-site?
Yes. See the on-prem LLM PC service.
If this is your week, start here.
Fixed scope. On-prem available.