ai for property managers · PM + strata demand
Property management AI that takes the 9pm leak call.
PMs need maintenance intake that files a job, arrears follow-up in the agency voice, and owner updates that do not take Sunday night.
Where the hours go today
- After-hours maintenance in voicemail
- Arrears copied from last month’s sheet
- By-law questions answered differently by every staff member
- Owners asking what is happening
What we actually build
- Maintenance triage with photos and tradie rules
- Rent arrears sequence with hardship flags to a human
- By-law assistant on scheme documents
- Weekly owner summary from the job log
Typical stack
PropertyMe, Console Cloud, MRI, StrataMaster, Microsoft 365, Xero.
What we will not automate
No lockouts and no legal notices sent without a manager’s approval.
Questions from this industry
Replace the after-hours call centre?
Often it cuts the bill. Emergencies still ring a human.
Strata too?
Yes — notices, by-laws and owner comms constrained to the scheme file.
Related
If this reads like your week, start there.
One process. Fixed scope. Australia-wide.