facilities AI · Ops demand
Facilities AI for reactive works and the SLA inbox.
The 2am lift call should become a job, not a voicemail.
Where the hours go today
- Repeatable admin living in inboxes
- Inconsistent answers across the team
- After-hours leakage
- Documents nobody can find when it matters
What we actually build
- After-hours works receptionist + job pack
- Document or knowledge assistant on approved material
- Handover and training
- On-prem LLM PC where the corpus cannot travel
Typical stack
Service desk tools, Xero, Microsoft 365.
What we will not automate
No isolation of plant without a technician.
Questions
Where do we start?
One process, one owner, one success number. Usually a diagnostic or a receptionist / on-prem box.
Can data stay on-site?
Yes. See the on-prem LLM PC service.
If this is your week, start here.
Fixed scope. On-prem available.